Shipping Policy

Shipping Policy

Effective Date: April 4, 2025

Welcome to InovaTechHub ("we," "our," "us"). We strive to provide a seamless shopping experience with reliable, global shipping services. Please review our shipping policy before placing an order.

1. Order Processing

  • All orders are processed within 1–3 business days.
  • Orders are not shipped on weekends or public holidays.
  • During peak periods, processing times may be delayed. We’ll notify you by email if this occurs.

2. Shipping Rates & Delivery Estimates

Shipping is included in the product price (Free Shipping). Delivery times vary by region:

Region Estimated Delivery Time
United Kingdom 5–10 business days
United States 7–14 business days
Canada & Europe 7–14 business days
Australia 10–20 business days
Other Countries 10–25 business days

Note: Delivery times are estimates and may be affected by customs delays, weather, or courier issues.

3. International Shipping

  • We ship internationally via trusted third-party logistics through CJdropshipping.
  • Customs duties or taxes (if any) are the customer’s responsibility.
  • We are not liable for customs-related delays or charges.

4. Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.
  • Track your order anytime on our Order Tracking Page.
  • If no tracking updates appear after 7 business days, please contact us.

5. Missing or Lost Packages

  • If marked as "delivered" but not received, check with neighbors or local delivery points first.
  • If still missing, contact the courier or reach out to us.
  • We are not responsible for packages after they are marked as delivered.

6. Damaged or Incorrect Items

  • If your item arrives damaged or incorrect, contact us within 7 days.
  • Provide photos and your order number via our Contact Page.
  • We will investigate and offer a replacement or refund if eligible.

7. Order Changes & Cancellations

  • You may cancel or modify your order within 12 hours of purchase.
  • Once the order is processed, changes and cancellations are no longer possible.

8. Shipping Restrictions

  • Some products may have shipping restrictions due to local laws or supplier limitations.
  • If your order is affected, we’ll notify you and issue a full refund.

9. Contact Us

If you have any questions about our shipping policy, please reach out via our Contact Page or email us at support@inovatechhub.store.

By placing an order with InovaTechHub, you agree to the terms outlined in this policy.